Shipping and Returns

Shipping

We use Hong Kong Post E-Express to ship our orders. Standard delivery times are between 7 and 14 days. Tracking number will be provided upon order confirmation. 

The tracking URL is: Hongkong Post - Track and Trace

Return Policy

We are committed to ensuring the satisfaction of our valued customers. We cannot, however, due to the nature of our products, accept returns for any reason and all sales are considered final.

Damaged Packages

If your package arrived damaged, we sincerely apologize for the inconvenience. Please send us a clear picture of the damaged package within 7 days of receiving it.

Upon verification, we will promptly send you a new one at no additional cost.

Please contact our customer service team via the contact us page for any further questions or concerns regarding this policy.

Thank you for your understanding and support.

Have a Question?

If you have any questions about the authenticity of our Shilajit, we encourage you to get in touch with us directly!