Shipping and Returns
Shipping
We use Hong Kong Post E-Express to ship our orders. Standard delivery times are between 7 and 14 days. Tracking number will be provided upon order confirmation.
The tracking URL is: Hongkong Post - Track and Trace
Return Policy
We are committed to ensuring the satisfaction of our valued customers. However, due to the nature of our products we are unable to accept returns and all sales are considered final.
Damaged Packages
If your package arrived damaged, we sincerely apologize for the inconvenience. Please send us a clear picture of the damaged package within 7 days of receiving it to:
Upon verification, we will promptly send you a new one at no additional cost.
Please contact our customer service team at rakaposhiorganics@outlook.com for any further questions or concerns regarding this policy.
Thank you for your understanding and support.
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Offer Details: You pay Shipping & Handling ($10), and we send you a weeks' worth of our premium Himalayan shilajit for free (2.5 grams); more than enough to see how you like it. When you come back and buy a full-size unit, we'll discount the price AND give you free shipping
Not Available In Hong Kong, Please Contact Us for More Information
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Elevated content, product + shipping discounts, early look at new launches and a lot more!
Have a Question?
If you have any questions about the authenticity of our Shilajit, we encourage you to get in touch with us directly!